Terms of sale

§1. General

The online shop at pagania.world is run by B1X sp. z o.o., registered in Rzeszów, pl. Wolności 13/2, 35-073 Rzeszów, Poland, entered in the National Court Register (KRS) under number 0000779434 (the “Seller”).

These Terms set out the rules for placing orders, concluding distance sales contracts, payment, delivery, withdrawal and complaints.

Contact: b1x.gate@gmail.com, tel. +48 792 810 625.

§2. Orders and contract

Orders are placed by adding products to the cart and proceeding to payment handled by Stripe. No account is required.

The sales contract is concluded when the payment is confirmed. A confirmation is sent to the e-mail address given at checkout.

Prices are in Polish złoty and include VAT. Shipping costs are shown before the payment is confirmed.

§3. Payment

Payments are processed by Stripe Payments Europe, Ltd. Available methods (card, BLIK, Przelewy24, Apple Pay, Google Pay) are shown on the payment page.

The Seller does not store card data.

§4. Fulfilment and delivery

Products are made to order. Fulfilment usually takes up to 5 working days from the payment being credited, and courier delivery 2 to 10 working days depending on the country.

We deliver to Poland and selected European countries. Pick-up in person in Rzeszów is possible by appointment.

§5. Withdrawal

A consumer may withdraw from the contract within 14 days of receiving the goods without giving a reason, by sending a statement to the Seller’s e-mail. The goods are returned at the consumer’s cost within 14 days of the statement.

The right of withdrawal does not apply to products made to the consumer’s specification or clearly personalised (art. 38 of the Polish Consumer Rights Act).

Refunds are made without delay, no later than 14 days after receiving the statement, using the same payment method.

§6. Complaints

The Seller is liable for the conformity of the goods with the contract for 2 years from delivery. Complaints should be sent to the Seller’s e-mail with the order number, a description of the defect and the request.

Complaints are handled within 14 days. Consumers may use out-of-court dispute resolution, including the EU ODR platform: ec.europa.eu/consumers/odr.

§7. Newsletter

Subscribing to the newsletter is voluntary and requires an e-mail address. You can unsubscribe at any time by writing to the Seller.

§8. Final provisions

Matters not covered here are governed by Polish law, in particular the Civil Code and the Consumer Rights Act. The Terms may change; orders placed before a change are governed by the version in force at the time of ordering.